Privacy Policy
Last updated: March 21, 2026
1. Who We Are
PetOS Directory (petosdirectory.com) is a pet care discovery platform. We help pet owners find local veterinarians, groomers, boarding facilities, and other pet care providers.
2. Information We Collect
Information you provide
- Email address (when you create an account or sign up for alerts)
- Password (hashed and never stored in plain text)
- Any information you voluntarily submit through forms
Information collected automatically
- Pages visited and search queries on our site
- IP address and approximate location
- Browser type, device type, and operating system
- Referring URLs and exit pages
Favorites and saved providers
When you save a provider to your favorites, we store the association between your account and that provider in our database.
3. How We Use Your Information
- To create and manage your account
- To send you city and category alerts you subscribe to
- To improve our directory listings and search results
- To send you updates about PetOS Directory products and services
- To analyze usage patterns and improve site performance
- To comply with legal obligations
4. Email Communications
By creating an account or signing up for alerts, you agree to receive emails from PetOS Directory. These may include new listing notifications, product updates, and occasional promotional offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Supabase — our database and authentication provider (data stored in the US)
- Analytics providers — in aggregated, anonymized form only
- Law enforcement — when required by applicable law
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Data portability (receive your data in a structured format)
To exercise these rights, email us at privacy@petosdirectory.com.
8. Cookies
We use essential cookies to keep you signed in and remember your preferences. We may also use analytics cookies to understand how visitors use our site. By continuing to use PetOS Directory, you consent to our use of cookies.
9. Children's Privacy
PetOS Directory is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify registered users of material changes by email. Continued use of PetOS Directory after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
Questions about this privacy policy or how we handle your data?
PetOS Directory
Email: privacy@petosdirectory.com
Website: petosdirectory.com